DATENSCHUTZ

Privacy Policy

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Last updated July 21, 2025

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Welcome to www.rm‑orient.com. This Privacy Policy is effective as of the date above and is part of our Terms & Conditions. We may update it from time to time—changes will be reflected here with new “Last updated” dates.

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R&M ORIENT UG (“we”, “us”, “our”) is based in Germany. For questions, please email us at support@rm‑orient.com or write to:

 

R&M ORIENT UG

Wolfhaldenweg 26

73095 Albershausen

Germany

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1. What Personal Data We Collect

1.1 Information You Provide

• Contact details: name, email, phone, shipping/billing address.

• Account info: username, encrypted password.

• Newsletter subscription: first name, last name, email.

• Other submissions: inquiries, feedback, reviews.

 

1.2 Automatically Collected Data

• Device & usage: IP address, browser type/version, OS, referrer URL, date/time, geolocation (country-level), session activity.

• Mobile data: mobile device ID, model, OS version.

• Cookies & tracking: as described in our Cookie Policy

 

1.3 Data from External Sources

• Third-party data: public databases, social media profiles, marketing partners.

• Newsletter platform: Your subscription info is shared with our provider (e.g., Mailchimp/Sendinblue) and stored per their policies.

 

2. How We Use Your Data

We rely on GDPR Article 6 legal bases: Consent (6(1)(a)), Contract (6(1)(b)), Legal obligation (6(1)(c)), and Legitimate interests (6(1)(f)):

• ⚙️ Account & order management (Contractual)

• 📣 Marketing & personalized ads (Consent / Legitimate interest)

• 📧 Sending newsletters, product updates, transactional emails (Consent / Contract)

• 🛠️ Site security, fraud prevention, analytics (Legitimate interest)

• ⚖️ Legal obligations, dispute resolution, defense of rights (Legal / Legitimate)

• 📈 Improving services, user experience, analytics (Legitimate interest)

 

3. Disclosure of Your Data

We share data only when necessary and under strict protection:

• Service providers (e.g. payment processors, shipping, analytics, marketing).

• Advertising partners for behavior-based ads—subject to your consent.

• Affiliates and partners for joint promotions (with your consent).

• In legal circumstances, to comply with law enforcement, court orders.

• Business transitions: in case of sale, merger, or asset transfer—under obligation to respect this policy.

 

4. Cookies & Tracking

We use cookies, web beacons, and similar technologies.
Please read our Cookie Policy (linked in the footer) for details on:

• Types of cookies (strictly necessary, performance, targeting, functional)

• The data they collect and storage durations

• Managing or opting out of cookies wix.com

 

5. International Data Transfers

Data may be transferred outside Germany to:

• Our third-party processors located in the EU or outside it.

• In cases of transfers outside the EU/EEA, protection is ensured by Standard Contractual Clauses (SCCs) per EU Commission.
  The outdated Privacy Shield is not used.
  Note: Personal data will not be stored on Wix servers by us unless explicitly stated.

 

6. Data Retention

We retain your personal data as long as needed for:

• Transactional purposes (e.g., orders)

• Legal obligations (e.g., bookkeeping)

• Afterwards, data is deleted or anonymized.
  Backup copies may remain in archives, isolated from active processing.

 

7. Security Measures

We implement technical and organizational safeguards such as SSL encryption, secure access controls, and regular audits.
Despite our efforts, no online system is 100% secure—transmission of your data is at your own risk.

 

8. Children’s Privacy

Our services are not targeted at children under 16.
If we learn we received data from anyone under 16, we will delete it promptly.
Parents can contact us at support@rm‑orient.com to request deletion

 

9. Your Rights (GDPR/German BDSG)

You may exercise the following rights free of charge:

• Access: request a copy of your data.

• Rectification: correct inaccurate/incomplete data.

• Erasure (“Right to be forgotten”)

• Restriction of processing

• Data portability

• Object to processing, including direct marketing and profiling.

• Withdraw consent at any time (without affecting past processing).

• Lodge a complaint with the German supervisory authority (BfDI: www.bfdi.bund.de).

To exercise any right, email support@rm‑orient.com.

 

10. Opt-Out Options

• Marketing emails: unsubscribe via link at footer of emails.

• Cookies/Tracking: adjust or disable via your browser settings or our Cookie Policy banner.

 

11. Policy Updates

We may update this policy.
Material changes will be communicated via a site banner and email (if subscribed).
See the “Last updated” date at the top.

 

12. How to Contact Us

Questions or complaints? Reach out:

Email: support@rm‑orient.com
Mailing address:

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R&M ORIENT UG

Wolfhaldenweg 26

73095 Albershausen

Germany